LEGAL
Privacy Policy
How Clean Air Duct Cleaning LLC collects, uses and protects your information. Effective September 15, 2026.
1. Who we are
Clean Air Duct Cleaning LLC (“Clean Air Duct Cleaning,” “we,” “us” or “our”) is a family-owned air duct, dryer vent and chimney cleaning company serving Citrus, Hernando, Hillsborough, Marion, Pasco and Sumter Counties in Florida.
This policy explains what information we collect when you use this website, contact us or book a service, how we use it, and the choices you have. It applies to this website and to the information you give us by phone, text message, email or in person.
2. Information we collect
Information you give us. When you request a free estimate through our website, we ask for your name, phone number, ZIP code, the service you need and a preferred date, and you can add your email address and a message. We also record which page of the website the request was sent from, so we know what you were reading about.
When you call, text or email us, or when we visit, we keep the details you share with us, such as your service address, the best way to reach you, and information about your home, your HVAC system, dryer vent or chimney.
Service records. We keep a record of the work we do, including notes and before and after photographs of ductwork, vents and equipment, so you can see the result and so we have a history if you call us again.
Payment information. If you pay by card, the information you provide is used only to process that payment.
Information collected automatically. Like almost every website, the servers that host this site keep standard technical logs, such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.
3. Cookies
The public pages of this website do not use advertising or analytics cookies. Cookies are only set in the private administration area used by our staff to update the website.
If we add website analytics in the future, we will update this policy before we do.
4. How we use your information
We use the information we collect to:
- respond to your questions and give you estimates
- schedule, confirm and carry out the services you ask for
- contact you about your appointment by phone, text message or email
- keep records of the work we have done for you
- send occasional service reminders or offers, which you can ask us to stop at any time
- improve our website and our service
- meet our legal, tax and accounting obligations
5. How we share information
We do not sell your personal information, and we do not share it with other companies for their own marketing.
We share information only:
- with our own technicians and office staff, so they can do the work you booked
- with companies that run the systems our business relies on, such as website hosting, our database, email and payment processing, who may use it only to provide those services to us
- when the law requires it, or to protect our rights, our staff or our customers
- as part of a sale or transfer of our business, in which case this policy would continue to apply to your information
6. Photographs of your home
Our technicians photograph the inside of ducts, vents, dryer exhausts and chimneys before and after cleaning to show you what was done. We may use photographs of equipment and ductwork in our marketing, including on this website. We will not publish photographs that show you, your family, your street address or anything else that identifies your home without your permission. If you would rather we did not use photographs from your service at all, just tell us.
7. Links to other websites and affiliate links
This website links to other websites, such as Google, our social media profiles and product retailers. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.
Some links on our air purifier and air filter pages are affiliate links. If you buy through them we may earn a commission, at no extra cost to you. The retailer, not Clean Air Duct Cleaning, handles your order and the information you give them.
8. How long we keep information
We keep estimate requests and service records for as long as they are useful for serving you, answering questions about past work, and meeting our legal and tax obligations. When we no longer need information, we delete it or keep it in a form that no longer identifies you.
9. How we protect information
We use reasonable administrative, technical and physical safeguards to protect your information, and access to customer records is limited to the people who need it to do their job. No method of sending or storing information over the internet is completely secure, so we cannot guarantee absolute security.
10. Your choices
You can ask us to:
- tell you what personal information we hold about you
- correct information that is wrong or out of date
- delete your information, unless we need to keep it for legal, tax or warranty reasons
- stop sending you reminders or offers
To make a request, contact us using the details below. We may need to confirm your identity before acting on it.
11. Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with the date it took effect. This version is effective September 15, 2026.
13. Contact us
If you have a question about this policy or about the information we hold about you, contact us:
Clean Air Duct Cleaning LLC
Phone: 352-678-3306
Email: cadductcleaning@gmail.com
